Subject: CM First Group March Newsletter

March 2021
Practical Solutions for Modern-Day Challenges
Companies looking to modernize their enterprise systems have lots of options these days, thanks in large part to advances in formerly theoretical systems like Artificial Intelligence and automation tech like Intelligent Automation and Robotic Process Automation.

A big part of the battle, as these technologies become mainstream, is defining your terms, defining your problem, and figuring out what is and isn't practical and proven in the marketplace before you even begin to lay out a plan. Do you bridge your modernization plans, or bake it right in?

Watch our latest webinar video on how to Streamline the Day-to-Day with Intelligent Automation, below, for some practical examples and a few interesting poll results. If Artificial Intelligence is of interest, check out our article find at the New Stack highlighted down below.

- CM First Team
New Video
Streamline the Day-to-Day with Intelligent Automation
Join the automation experts from CM First and HelpSystems to explore ways to leverage IT automation tools in your most critical business projects—including those on IBM I, including those generated with CA 2E(Synon) and CA Plex. Our automation experts walk you through the types of projects your IT colleagues are running, how they’re doing it, and what tools they’re using. This informative webinar also polled attendees about their current and planned future leverage of automation technologies.

Heads Up
Defining AI: Add Machine Learning into Your Production Environment
Artificial Intelligence helps us offload complex decision-making to machines, in theory. Thankfully, the theory is becoming more real with practical uses becoming more mainstream and delivering tangible results. One shining example is the use of machine learning for threat detection, among others.

Benefits of IBM i Hosting
In this session cloud replatforming experts discussed how IBM i applications are typically being rehosted from on-premise to fully managed hybrid environments. Many customers are reporting significant security and operational benefits, at the same or reduced cost.

RPA Bots: Bogus or Benefit? Bringing RPA to IBM i/AS400
CM First and HelpSystems show you how to boost your digital transformation efforts with Robotic Process Automation (RPA). Transform your IBM i processes—like automated data entry, extending single sign-on (SSO), and dynamically pulling reports—to increase productivity, eliminate errors, and save money. 

Our COVID-19 Message
The COVID-19 outbreak has created some unique challenges by ushering in an unexpected Work From Home new normal for most of us.

Read our response to the challenge, and an offer of help to our strategic partners and clients on the CM First Group blog.

Broadcom Confirms CA Plex and CA 2E Support as of January 31st, 2020.
As of January 31, 2020, Broadcom (CA) announced that in general it will support the latest versions of CA 2E and CA Plex only. For CA 2E (Synon) that is version 8.7. For CA Plex, that is version 7.2.1.

For the full details see these links. Broadcom login is required.
  • CA Plex 7.2.1, last supported 7.2.1 (as of January 31, 2019)
  • CA 2E 8.7, last supported 8.7 (as of January 31, 2019)
Visit the Broadcom site at the links provided above for definitive info (password required).
CM First Can Help
At CM First we upgrade many CA 2E and CA Plex customers each year, and have extensive experience with the upgrade process. We also have experience working with Broadcom support and licensing and can work with you on any questions you have there.

Any questions just send us a note to, or click the button below to contact an office or request a demo.

CM First Support Portal
The CM First support portal is now online. Current customers can access tutorials and submit support tickets at
CM First Releases
CM WebClient 1.8.5 Limited support for 1.8.3
CM Matchpoint ALM 6.5, last supported 5.5
CM evolveIT11.3, last supported 10.6
CM M3 2018 Edition
CA Plex 7.2.1 , last supported 7.2.1 (as of January 31, 2019)
→ Details can be found here at Broadcom (login required)
CA 2E 8.7 , last supported 8.7 (as of January 31, 2019)
→ Details can be found here at Broadcom (login required)
Contact CM First to learn more:

CM First Group, 7000 North Mopac Expressway Suite #200, 78731, Austin, United States
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