Subject: Residential tenancy evictions during COVID-19

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NCAT News - 15 April 2020
Residential tenancy evictions during COVID-19
The NSW Government has announced changes for residential tenants facing financial hardship due to COVID-19. 

The residential tenancy changes include:
  • Prohibitions on landlords from giving a termination notice to or applying to NCAT for termination orders due to rental arrears where tenants are financially impacted by COVID-19 for a period of six months from 15 April 2020.
  • New requirements for landlords and tenants to enter into negotiations over rental payments in good faith where a household has suffered a loss of income equal to 25% due to COVID-19.
These changes do not apply to social housing tenancy agreements where arrangements had already been put in place. For further information go to
More information including flowcharts outlining the new process can be found on the NSW Fair Trading website or by calling 13 32 20.
NSW Civil and Administrative Tribunal
For more information call 1300 006 228 or visit
NSW Civil and Administrative Tribunal, Level 9, 86-90 Goulburn Street, SYDNEY, NSW 2000, Australia
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