Subject: CM First Group January Newsletter

January 2021
Automation Rules

We're digging deeply into automation this year, and have much on offer to help you explore the possibilities and get started within your own organization.

For a primer on Intelligent Automation (RPA + AI), read our recent blog post on the topic. If you're really serious about getting started with automation, don't miss our upcoming webinar "Streamline the Day-to-Day with IT Automation". More on both down below.

As we mentioned last week: if you missed this year's conference, the Plex2E community now offers conference video and materials open to the community, so you can check in on any topic of interest covered at the conference. The site contains lots of great content to catch up on.

And as promised, all registration fees went to the Doctors Without Borders COVID Relief fund. Read more about the final donation and take a bow if you registered or donated.

- CM First Team
Intelligent Automation: A New Frontier
New tools and practices in workload automation have ushered in a brand new frontier in worker productivity for companies looking to adapt to the coronavirus pandemic. Smart organizations are looking to Intelligent Automation (IA) in particular to help them deal with project roadmaps blow apart by the crisis. For many, a closer look brings some pleasant surprises: IA can transform how they do business and increase worker productivity 2x or more.

Webinar Tomorrow: Benefits of IBM Hosting
In this session cloud replatforming experts will discuss how IBM i applications are typically being rehosted from on-premise to fully managed hybrid environments. Many customers are reporting significant security and operational benefits, at the same or reduced cost.

IBM Power 7 and 8 machines will soon be unsupported by IBM. If you are planning to upgrade in order to stay supported, this can be the perfect time to consider a hosted solution. You will save a considerable amount of valuable time, and are likely to come out ahead financially as well.

Real life case studies will be presented.

Webinar: Streamline the Day-to-Day with IT Automation
IT teams have a long list of responsibilities—from desktop tasks, batch jobs, systems infrastructure, and everything in between. And tedious tasks like data entry, file transfers, and event log monitoring can get in the way of more critical tasks. But with IT automation solutions, you can empower your team to complete more work in less time and centralize your IT team’s entire schedule.

Join the automation experts from HelpSystems and CM First to explore ways to leverage IT automation tools in your most critical business projects—including those on IBM I, including those generated with CA 2E(Synon) and CA Plex. Our automation experts will walk you through the types of projects your IT colleagues are running, how they’re doing it, and what tools they’re using.

In this live webinar, we’ll cover:

  • Ideas for IT processes to automate including report generation, application integration, overnight processes, automatic resolution of incidents, manual operation checks, and many more!
  • The differences between and uses for automation technologies like robotic process automation, job scheduling, and managed file transfers.
  • Use cases of real projects from IT teams around the world.
  • Tips and best practices to keep in mind for a successful automation project.
Don’t miss your chance to transform your tedious IT processes with automation to optimize resources, reduce errors, and save valuable time.

VIDEO: RPA Bots: Bogus or Benefit? Bringing RPA to IBM i/AS400
Your IBM i/AS400 system is the heart of your operations. But entering data, pulling reports, and other manual IBM i processes are slowing you down—and costing you money. And if your administrators are retiring, are you ready to bridge the gap? You need a solution that can make your IBM i processes more efficient and prepare your business for what’s next.

When you unleash the power of robotic process automation (RPA) at your organization, you can transform your IBM i processes—like automated data entry, extending single sign-on (SSO), and dynamically pulling reports—to increase productivity, eliminate errors, and save money. Join HelpSystems and CM First for a webinar to discover how to boost your digital transformation efforts with RPA.

ICYMI: COVID-19, All Hands on Deck
The COVID-19 outbreak has created some unique challenges by ushering in an unexpected Work From Home new normal for most of us.

Read our response to the challenge, and an offer of help to our strategic partners and clients on the CM First Group blog.

Broadcom Confirms CA Plex and CA 2E Support as of January 31st, 2020.
As of January 31, 2020, Broadcom (CA) has announced that in general it will support the latest versions of CA 2E and CA Plex only. For CA 2E (Synon) that is version 8.7. For CA Plex, that is version 7.2.1.

For the full details see these links. Broadcom login is required.
  • CA Plex 7.2.1, last supported 7.2.1 (as of January 31, 2019)
  • CA 2E 8.7, last supported 8.7 (as of January 31, 2019)
Visit the Broadcom site at the links provided above for definitive info (password required).
CM First Can Help
At CM First we upgrade many CA 2E and CA Plex customers each year, and have extensive experience with the upgrade process. We also have experience working with Broadcom support and licensing and can work with you on any questions you have there.

Any questions just send us a note to, or click the button below to contact an office or request a demo.

CM First Support Portal
The CM First support portal is now online. Current customers can access tutorials and submit support tickets at
CM First Releases
CM WebClient 1.8.5 Limited support for 1.8.3
CM Matchpoint ALM 6.5, last supported 5.5
CM evolveIT11.3, last supported 10.6
CM M3 2018 Edition
CA Plex 7.2.1 , last supported 7.2.1 (as of January 31, 2019)
→ Details can be found here at Broadcom (login required)
CA 2E 8.7 , last supported 8.7 (as of January 31, 2019)
→ Details can be found here at Broadcom (login required)
Contact CM First to learn more:

CM First Group, 7000 North Mopac Expressway Suite #200, 78731, Austin, United States
You may unsubscribe or change your contact details at any time.